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Důležité informace

Hotel day 3:00 pm - 11:00 pm

Breakfast 7:30 am - 10:30 am

Dinners 4:00 pm - 7:00 pm

Pool and Jacuzzi 8:00 am - 9:00 pm

Saunas 4:00 pm - 9:00 pm

A’la Carte Restaurant 12:00 pm - 9:30 pm

Café 11:00 pm - 9:00 pm

Appreciated by our Guests Dishes for vegetarians and vegans Free WiFi 24h Reception Guarded car park - paid The facility accepts small pets – for an extra charge Smoking ban

Hotel Kryształ **** Conference&Spa

1-go Maja 19

58-580 Szklarska Poręba, Poland

(+48 75) 717 49 30

(+48 75) 730 36 50

recepcja@hotelkrysztal.pl

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Booking

FAQ

Frequently Asked Questions

At which hours are the hotel's attractions open?

  • A'la carte restaurant open 12:00 - 21:00
  • Julia cafe open 11:00 am - 9:00 pm
  • Pub with bowling, billiards, darts and table football open 16:00 - 22:00 (during the winter holidays 14:00 - 22:00)
  • Bicycle storage for guests 24h
  • Reception 24h
  • Swimming pool and jacuzzi daily 08.00 - 21.00
  • Saunas 16.00 - 21.00

At which hours are meals served?

  • Breakfast is served in a buffet form - from 7:30 to 10:30 in the hotel restaurant.
  • Dinner is served from 16:00 - 19:00 Meals for more than 15 people are served as a buffet, for less than 15 people meals are served.
  • Stay begins with dinner and ends with breakfast (if stay with dinner was chosen during reservation)

I would like to buy breakfast/dinner. Is this possible?

Yes, breakfast can be purchased at our hotel reception. The cost of breakfast is 49 zl/ per adult and 32 zl/ per child under 12 years old. In addition, you can also purchase dinner - 69 zloty / per adult and 48 zloty / per child under 12 years old.

Is it possible to check in early?

Early check-in depends on room availability. Check-in begins at 15:00. Please contact our reception on the day of arrival to check availability.

Does the hotel offer laundry/ironing services?

Yes, in our hotel you can use the laundry and ironing service. 

  • The cost of ironing is from 15 PLN/ per piece.
  • The cost of laundry is from 10 PLN/ per piece.

Is there a charge for parking space?

Yes, there is an additional charge for parking by the hotel.

  • 35 PLN / per day (parking by the hotel / underground parking)

Are pets accepted in a hotel room?

Yes, we accept all small pets.

The stay of a pet in the room involves an additional fee of 45 PLN / per day.

What is on offer at the Wellness & Spa?

The Wellness area is open from 8:00 to 21:00. Three saunas from 16:00 to 21:00.

Our SPA Area offers:

  • 140 cm deep indoor pool with water spouts and massage bench
  • Baby pool
  • Jacuzzi
  • Dry sauna
  • Steam bath (wet)
  • Laconium (55 degree C sauna)
  • Quiet room
  • Loungers for guests by the pool

We invite you to take a look at our offer of SPA MENU treatments. Please book treatments in advance by calling +48 75 717 49 30 or by e-mail: recepcja@hotelkrysztal.pl

Can an outside guest use the pool?

Yes, you can purchase entry to our swimming pool at the hotel reception.

Price of access /per hour:

  • Adult: 39 zł
  • Child (up to 12 years old): 28 zł
  • Towel: 10 zł

Can I book an appointment for massages?

Of course, the offer of massages and spa treatments can be found on our SPA ZONE page - to make a specific appointment, please contact the reception. 

tel: (+48) 75 717 49 30 or recepcja@hotelkrysztal.pl

Is it possible to make a reservation for bowling? What are the prices?

Yes, for reservations please contact our reception: tel: (+48) 75 717 49 30 or recepcja@hotelkrysztal.pl.

Price list (per hour of play):

  • 82 PLN - until 18:00
  • 99 PLN - after 18:00

Reservations for bowling can be made between 14:00 and 22:00. 

Can billiard and table football be booked?

Yes, for bookings please contact reception: 

(+48) 75 717 49 30 lub recepcja@hotelkrysztal.pl

Price list Table football:

  • 5 PLN - per game

Price list Billiard: 

  • 35 PLN - per hour of play

Do you offer any attractions for children?

Yes, below is a list of attractions, for our youngest guests:

  • Playroom for the Youngest
  • Paddling pool
  • Swimming accessories (available from the staff)
  • Baby nappies for swimming (available at the hotel reception)
  • Restaurant menu for children
  • Children's chairs in the Hotel Restaurant and Café
  • Colourful crockery and cutlery available in the Hotel Restaurant
  • KIDS SPA
  • Safety devices for sockets in rooms*
  • Baby bath tub*
  • Heating of milk and food for the youngest children*
  • Possibility to add a cot with bed linen to the room (30 PLN/day)

* available free of charge on request at the hotel reception

Is it possible to rent a baby bed?

Yes, the cost of renting such a crib is 30 PLN/per day

What should I know before making a reservation?

  • Check-in begins at 15:00 on the day of arrival and ends at 11:00 on the day of departure.
  • Children up to 3 years of age, stay free of charge, without additional services (food), if they sleep in a bed with their parents.
  • We accept pets for an extra charge of 45 PLN/day. Please inform us prior to arrival.
  • Hotel parking is an additional fee of 35 PLN/day. No reservation necessary.
  • The local tax is an additional fee of 2,80 PLN/ person / day.
  • If you wish to receive an invoice for your stay, it is necessary to provide your tax identification number at the time of booking.

What are the booking conditions?

  • Guarantee of reservation is payment of a non-refundable deposit
  • By making a reservation and paying the deposit, the guest declares that he/she has read and accepts all information contained in the offer description
  • Non-use of any service during the stay, as well as its shortening does not result in a refund

Your oasis

in the very heart of Szklarska Poręba

1 Maja 19
58-580 Szklarska Poręba

+48 75 717 49 30
+48 75 730 36 50
+48 506 924 292
recepcja@hotelkrysztal.pl

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